Online gambling has exploded in popularity over the past decade, with revenues reaching over $60 billion globally in 2020. This rapid growth has prompted questions around social responsibility and potential negative impacts on communities. One company aiming to set the standard is Gem Disco, a leading online casino operator.
Gem Disco holds licenses in multiple jurisdictions and abides by strict regulations around responsible gambling. For example, in the UK where they hold a license from the UK Gambling Commission, there are requirements around age verification, marketing, player protection, and more. Players must verify their age and identity before playing. Marketing cannot target underage or vulnerable groups. And there are limits on deposits and play time aimed at reducing excessive gambling.
Beyond meeting regulations, Gem Disco states that social responsibility is core to their values. They have implemented additional safeguards like allowing players to set deposit and loss limits and take timed breaks from playing. Their website and mobile apps have clear information on responsible gambling and links to resources for players who need support.
For their employees, Gem Disco provides training on spotting problematic play and intervening when appropriate. They also work to support local communities, donating a portion of revenues to organizations focused on responsible gambling education, addiction treatment, and more.
While risks exist around online gambling, Gem Disco aims to mitigate these through regulatory compliance, responsible policies, employee training, and community support. Their approach may set an example for others in the industry looking to build consumer trust and contribute positively to society. With increasing attention on social issues, companies perceived as irresponsible could face backlash. Gem Disco seems to recognize that success over the long-term requires considering both profits and people.